Privacy, in plain language.

What we collect

Account details. Name, email address, phone number, and authentication information when you create an account as a customer, Provider, or staff member. We use Clerk for authentication.

Profile and service details. Service addresses and booking preferences for customers; business name, service descriptions, pricing, photos, availability, service areas, and verification documents for Providers.

Bookings and payments. Booking details, messages, and reviews. Payments are processed securely by our payment processor (Stripe). We do not store full card numbers on our servers.

Location. When you share an address or your current area, we use it to match you with nearby Providers. Address searches and travel estimates use OpenStreetMap geocoding and OSRM routing.

Device and usage data. IP address, device and browser type, and how you use DayFreed, collected through cookies and similar technologies.

How we use it

To create and manage accounts, verify Providers, facilitate bookings, messaging, payments, and reviews, operate and improve DayFreed, send transactional messages (confirmations, reminders, security alerts), detect fraud, and comply with legal obligations.

Who can see your information

The other party to your booking. Customers see relevant Provider business details; Providers see the customer name, contact details, and booking address needed to perform the service.

Service providers. Vendors who help us operate DayFreed — authentication (Clerk), payments (Stripe), hosting, analytics, and support — bound by contract to use data only for our purposes.

Legal and safety. When required by law, to respond to legal process, or to protect rights, safety, and property.

We do not sell your personal information.

Your rights

Depending on your state of residence (including California under the CCPA/CPRA and similar state laws), you may request to know, access, correct, or delete your personal information, and to opt out of any sale or sharing of it. Contact [privacy@dayfreed.com] to exercise these rights. We will verify your identity and respond within the timeframes the law requires.

Retention and security

We keep personal information only as long as needed for the purposes above — generally for the life of your account plus a reasonable period for legal, tax, and dispute-resolution purposes. We use reasonable administrative, technical, and physical safeguards, including encryption in transit and access controls. No system is completely secure.

Children

DayFreed is not directed to children under 13, and accounts are for users 18 and older.

Changes and contact

We will post updates to this policy here and revise the date below. Material changes will be notified by email or in-app notice where required. Questions: [privacy@dayfreed.com], [MAILING ADDRESS].